How do you introduce and communicate change? How do different people react to change and why? How do you overcome resistance, keep the team running and effectively implement change? Managed well, change can energise an individual, team or whole organisation. Managed poorly, it can lead to paralysis. Effectively managing change means having a clear vision, a change plan and skills to manage people through the change process.

At the end you will:

• to use the change process and other models of organisational change
• manage the challenges that arise in initiating and sustaining change
• develop a change management plan
• communicate change effectively
• recognise different emotional reactions to change
• use the personal change model to manage people through change
• engage people in change
• evaluate your change programme.

Why is this important?

Change is the new black. Change is constant and that means it’s a major part of your management and leadership toolkit.